Reference

How mk999 Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account or make a deposit through JazzCash, Easypaisa, or Raast — and how we keep it secure.

Account data collected at registrationPayment data tied to JazzCash, Easypaisa, RaastCookie and device data explainedYour right to access or delete your dataDirect contact path for privacy requests

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Privacy requests — whether you want to access your data, correct something, or ask us to remove a record — go through our dedicated support channel. Send your request with your registered account details and we will respond as quickly as our process allows. We do not accept verbal privacy requests; written contact through the channels below keeps a clear record for both sides.

Email Support Send your privacy or data request to our support email with your account username and the specific action you are asking for.

Live Chat Open the chat widget from any page while logged in. State that your query is a privacy matter and our agent will route it correctly.

Account Settings Some data preferences — such as marketing contact choices — can be updated directly from the account settings page without contacting support.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption across data in transit and at rest. Account login uses an OTP step to prevent unauthorised access, and any change to your registered mobile number or email triggers a separate verification flow. We do not use your payment data — JazzCash wallet references, Easypaisa transfer IDs, Raast confirmation codes — for any purpose beyond processing and fraud checks.

Encryption in Transit and at Rest

All data moving between your device and our servers is encrypted. Stored account records use the same protection layer so your details are not exposed if a system is audited.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand page load behaviour. You can adjust cookie preferences through your browser settings at any time.

Data Retention Policy

Active account data is held while your account remains open. After closure, we retain identity records only as long as applicable local rules require, then delete or anonymise them.

Third-Party Sharing Limits

We share data only with payment processors like JazzCash and Easypaisa, fraud-detection services, and authorities where local law in your region compels disclosure. No advertising networks receive your personal data.

What Information We Collect and Why

mk999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, contact details, and the information needed to verify your account — this is standard for any platform handling real-money transactions. When you fund your account using JazzCash, Easypaisa, or Raast, our payment processor receives transaction metadata such as your

1
wallet number and transfer reference. We do not store your full wallet PIN or bank credentials on our servers. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual activity. This data
2
is not sold to third-party advertisers. We share it only with payment partners, fraud-prevention services, and where local law in your jurisdiction requires disclosure. Retention periods depend on the type of data: account identity records are kept while your account is active and for a period
3
after closure as required by applicable rules. Session and device logs are retained for a shorter window. You can ask us at any time what data we hold about you.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy Rights

If something in this policy is unclear, the answers below cover the questions we hear most from account holders. For anything not covered here, reach us through the contact paths listed on this page.

We collect your name, email address, mobile number and the verification details you provide at registration. We also log the device and IP address used to access your account.

We store only the transaction reference and wallet number needed to match your deposit to your account. Your wallet PIN and full banking credentials are never stored on our servers.

Yes. Submit a deletion request via live chat or email with your account username. We will process it in line with our retention rules and confirm once the data has been removed or anonymised.

Send a data access request through our support email. Include your registered username and we will provide a summary of the personal data linked to your account within a reasonable timeframe.

No. We do not sell or share your data with advertisers or marketing networks. Data is shared only with payment partners, fraud-prevention services, and where local law requires it.

After account closure, we retain identity records for the period required by applicable local rules in your region, then delete or anonymise them. Session and device logs are cleared on a shorter schedule.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoAndar Bahar Pakistan

How mk999 Handles Your Personal Information

How to Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Encryption in Transit and at Rest

Cookies and Session Tracking

Data Retention Policy

Third-Party Sharing Limits

Common Questions About Your Privacy Rights

01 What personal data does mk999 collect when I open an account?

02 Does mk999 store my JazzCash or Easypaisa wallet details?

03 Can I ask mk999 to delete my personal data?

04 How do I find out what data mk999 holds about me?

05 Does mk999 share my data with third parties for marketing?

06 What happens to my data if I close my account?

Privacy Policy

Related pages

Related pages